Refund policy

Return and Refund Policy

At Magmoria, your satisfaction is our priority. If for any reason you're not happy with your order, we're here to help.

Returns

We accept returns within 30 days of receiving your order, provided that:

Return shipping costs are the responsibility of the customer.

To initiate a return, please send the item to: Magmoria — Ricardo Amaro Rua Moçambique 76 RCDT 2835-097 Baixa da Banheira Portugal

Refunds

Once we receive and inspect the returned item, we will process your refund within 5 to 7 business days to your original payment method.

Damaged or Defective Items

If your order arrives damaged, please contact us within 48 hours of receiving your order at contact@magmoria.store with:

In these cases, reshipping or refunding is completely free of charge.

Cancellations

You may cancel your order within 24 hours of payment. After this period, your order is already in production and cannot be cancelled.

Questions?

Your cart is empty